Delivery and Returns

Delivery within Australia

We ship our collection of Christening Wear, Accessories & Flower Girl Dresses within Australia via Australia post, using Registered Post, Parcel Post or Express Post Parcel Post, which ensures your parcel can be tracked.

Delivery Time

It usually takes 3-10 business days for items to be delivered within Metropolitan locations. Country locations may take longer. We aim to send all orders within one business day of receipt, at which time you will receive an email confirming your order has been dispatched.

If the item is not in stock, we will endeavour to contact you via email within 24 hours, therefore on occasion there may be a delay of up 2 - 3 weeks  and up to 6 weeks for those that are hand made to order. In this instance, we will endeavour to contact you via email to advise you of the delivery time.

Returns

If you have ordered a product & found that you have ordered the wrong size, we will exchange the product for the same style in the size you require. If the next size required is not available we do offer a full return excluding postage. PLEASE NOTE  we do not offer refunds for change of mind orders.

 Please note. Exchanges are subject to size availability & all delivery costs associated with the exchange must be paid by the buyer requesting the exchange.

Please also note we do not accept garments that have been worn or used and all packaging and tags must be intact. Unfortunately due to health regulations, we cannot accept returns or exchanges on worn items.

Please contact us via email at christeningworld@bigpond.com within 3 days of receipt of the item to make arrangements for an exchange

 

Exchange instructions:

1. Buyer to contact christeningworld@bigpond.com to arrange exchange within 3 days of receiving item to make arrangements
2. Item to be sent back within 3 business days.
3. Buyer to include return self addressed prepaid satchel for new outfit to be sent. We suggest Express post or Parcel post satchel, as it is trackable.
4. Email to be sent to: christeningworld@bigpond.com with the tracking number once parcel has been sent.
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Christening Gowns Victoria, Christening Gowns Melbourne, Christening Gowns Gold Coast, Christening Gowns Bacchus Marsh, Christening Gowns Bendigo, Christening Gowns Geelong, Christening Gowns Ballarat, Christening Gowns Melton, Christening Gowns Shepparton, Christening Gowns Deniliquin, Christening Gowns Darwin, Christening Gowns Perth, Christening Gowns Adelaide, Christening Gowns Sydney, Christening Gown Canberra, Christening Gowns Brisbane, Christening Gowns Alice Springs.
A.B.N - 42 288 754 120